Return & Refund Policy

Return & Refund Policy

At Preeti Welfare, we strive to provide the best possible care and services to our residents. Our Return & Refund Policy outlines the conditions under which payments may be refunded and clarifies situations where refunds are not applicable.

1. General Policy

  • Payments made for accommodation, medical care, and other services are non-refundable, except as explicitly mentioned in this policy.
  • Refunds will only be considered in specific situations and will be processed in accordance with the terms outlined below.

2. Eligibility for Refund

A refund may be considered under the following circumstances:

A. Service Cancellation by Preeti Welfare

  • If services are discontinued due to facility-related issues or operational constraints, a prorated refund for the unused service period may be issued.

B. Early Discharge Due to Medical Reasons

  • If a resident must leave due to a serious medical condition that cannot be managed at our facility, a partial refund may be considered for the remaining unused duration.
  • Proper medical documentation must be provided for review.

C. Duplicate Payment

  • If a payment is made more than once due to a technical or clerical error, the excess amount will be refunded upon verification.

3. Non-Refundable Situations

Refunds will not be provided under the following conditions:

  • Voluntary withdrawal or discharge of a resident without prior notice.
  • Non-utilization of services after payment has been made.
  • Violation of facility rules and regulations, leading to termination of services.
  • Failure to provide the required notice period for service discontinuation.
  • Payments made for registration, administrative, or processing fees.

4. Return Policy for Donations or Contributions

  • Donations made to Preeti Welfare are non-refundable.
  • If a donation is made in error or an incorrect amount is processed, please contact us within 7 days of the transaction for resolution.

5. Refund Process

  • All refund requests must be submitted in writing along with valid reasons and supporting documents (if applicable).
  • Refund requests will be reviewed by the administration team within 15 business days of submission.
  • If approved, refunds will be processed within 30 business days via the original payment method or an agreed alternative.

6. Contact Information

For refund-related inquiries or requests, please contact:

📞 Mob: 9348620677
🌐 Website: www.preetiwelfare.org

By making a payment to Preeti Welfare, you acknowledge and agree to this Return & Refund Policy.

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